MEET THE TEAM
This issue we’d like to introduce Luke Houghton, Parts Advisor.Already known to many of our customers, Luke has been with us for just over a year, having previously worked as an engineer for BskyB and Virgin Media. With a BSc in Sound Engineering & Production,Luke has a broad understanding of all things technical,which is proving to be extremely useful in his role here at Whale.
Originally from the Birmingham and Solihull area,Luke has been heavily involved in the development and establishment of the new Whale Parts Direct site and continues to work on the day-to-day management and running of the service. He is very much at the ‘coal face’ of the parts department and deals first hand with customers wanting to order products or just providing them with general information,help and advice.
Luke said: “As a very technically minded person, I enjoy working in the high tech, engineering environment here at Whale Tankers. They are a great team, everyone is very helpful and in the 12 months or so I’ve been here I’ve learnt so much about the business, our products and the customers we work with.
“In particular, it’s been great to be in at the start of the Whale Parts Direct service, which now includes literally thousands of products, and it’s good to see it proving to be so popular with both existing and new customers.”
In his spare time, Luke likes to keep fit at the gym and enjoys watching Aston Villa and Moto GP. He also enjoys playing and listening to music but most of all, spending time with his family.