Home 2020-03-25T13:24:03+00:00

WHALE TANKERS LTD – CORONAVIRUS COVID -19 BUSINESS CONTINUITY

24/3/2020

Following the latest announcement from the government, Whale Tankers Ltd have taken the decision to follow the advice and shutdown the main production facility until 14th of April 2020.

First and foremost we must protect the wellbeing of all our employees and their families and make every effort to prevent the spread of the virus.

We also want to do everything we can within our power to support our customers and suppliers.

Therefore we are providing cover for the Service and Spares department.

We have direct phone numbers and an Email address for each department so that the main reception number is freed up for other essential calls.

For Service call: 0121 704 5710.   Email: service@whale.co.uk

For Parts call: 0121 704 5720 Email: parts@whale.co.uk

Parts can be ordered out of hours at: parts@whale.co.uk

For the Online Parts ordering website:- www.whalepartsdirect.co.uk

Parts Department

Current Opening Hours:

Monday – Friday – 8.00am – 5.00pm

Saturday 8.00am – 12.00 midday

Service Department

Current Opening Hours:

Monday to Friday – 8.00am – 5.00pm

Saturday 8.00am – 12.00 midday

Parts Department Information:

The parts department is also operating a skeleton for despatch of orders, orders can be placed on line (Whalepartsdirect.co.uk) and by Email and phone.

Service Department Information:

Our field service engineers will be available to handle customer tanker breakdowns and requirements, breakdowns will also be covered at the Solihull workshops.

Our field engineers will abide by any reasonable customer site regimes in place and in line with government guidelines.

The Helpdesk team is operating a skeleton staff and is based on site at Whale and is separate from the main plant.

There will be a focus on a Remote Fix to customer issues through the helpdesk.

Additional support staff are working from home.

Production Department Information:

When the factory re-opens the production schedule will be constantly monitored and adjusted to optimise delivery and available components.

Whale Tankers are well stocked with over £8million worth of parts and do not expect significant shortages.

Sales Department Information:

Sales Managers will be on hand on mobile phone and email to address any customer concerns.

Area Sales Person Contacts:
Chris Anderson 07966 163605 chrisa@whale.co.uk
Robert Frew: 07966 149226 rabf@whale.co.uk
Richard Booth: 07966 149227 richardb@whale.co.uk
Mike Barnes: 07870 636189 mikeb@whale.co.uk
Nick Cole: 07855 419834 nickc@whale.co.uk
Michelle Fuller: 07392 879924 michellef@whale.co.uk

Any change in delivery due to the current situation will be discussed with the customer as soon as is practical.

The Sales Administration department will again be covered by a skeleton staff to ensure any of your concerns are dealt and this will be handled by phone 0121 704 5700 or on email: commercial@whale.co.uk

Please let us know:

  • If you have an issue that will impact on the way we support you.
  • If there is any special support you may require during this period.
  • If Whale employees are not following the guidelines set out above.

Our aim is to continue to support your business during the current circumstances and to ensure we maintain continuity in the services we offer.

Stay well, Stay safe.

Best Regards

Mark Warmington

Managing Director


Welcome to Whale Tankers. Established in 1969 and are now one of the largest manufacturers of liquid waste vacuum tankers and jetting equipment in Europe. Whale supplies its products to the UK and worldwide. Our aim is to continually improve the quality and value of our products, through design innovation to maximise durability, reliability, ease of maintenance, fitness for purpose and residual value.

Today Whale has a truly modern manufacturing facility at Ravenshaw, with all the key processes carried out in-house, rather than sub-contracted out. Every stage of the manufacturing process – from technical specification, preparation of chassis, tank build, mounting of tanks, fitting of components, painting, finishing and quality control – all take place on site. The ‘in-house’ product philosophy gives Whale the ability to control quality at every stage and to ensure that every product is engineered and built to deliver uptime and value throughout its working lifetime.

Whale builds a comprehensive range of tankers to suit all of your vacuum tanker and jetting needs. If you need any further information on any of the vehicles click here to contact us.

New Vehicles
New Vehicles

The Whale sales team are highly experienced and will assist you and keep you informed through every stage of the process of specifying and purchasing your vehicles.

Whale Tanker
Available Vehicles

Whale has a range of Used and Stock vehicles available at this time.  If we do not have anything that meets your requirements we will endeavour to locate one and contact you when it is available.

Whale Service
Whale Service

Keep your tanker in peak condition, and minimise downtime, by using our experienced service team.

Whale Parts
Whale Parts

Next day delivery on a wide range of parts and spares for your tanker, 24/7 online ordering also available.

Careers at Whale
Whale Careers

Employees are our greatest asset, come and join us for a great career opportunity.

BioWhale
BioWhale

BioWhale is a new innovative product that is great for the environment.

Welcome to Whale Tankers. Established in 1969 and are now one of the largest manufacturers of liquid waste vacuum tankers and jetting equipment in Europe. Whale supplies its products to the UK and worldwide. Our aim is to continually improve the quality and value of our products, through design innovation to maximise durability, reliability, ease of maintenance, fitness for purpose and residual value.

Today Whale has a truly modern manufacturing facility at Ravenshaw, with all the key processes carried out in-house, rather than sub-contracted out. Every stage of the manufacturing process – from technical specification, preparation of chassis, tank build, mounting of tanks, fitting of components, painting, finishing and quality control – all take place on site.